Can we see performance feedback during a scenario?

No, all your feedback will be given to you at the conclusion of the scenario. If you feel you want to improve, or that you could have made better choices, you can repeat a scenario as many times as you like. The reason for saving feedback until the end is that part of your learning is to remember what appropriate steps need to be taken. You are simply testing your knowledge at that moment.

Why didn’t a medical emergency team arrive when I called them?

Whilst acute hospitals may have response teams that arrive quickly in many clinical settings, team support may be delayed or not available. It is important, however, that this call is made. In these situations, it may be necessary for you to act independently if they do not arrive. Part of the education design is to learn procedures as an individual which you can then apply in a team setting.

Does this count towards my CPD hours?

Yes. Simulation training typically represents twice as many CPD hours. The Adult emergencies program, which takes between 1.5-2 hours to complete, represents 3-4 hours of CPD. The Obstetrics program takes approximately 1 hour and, therefore, represents 2 hours of CPD.

Some interventions are not carried out in the same way where I work/study. Why is this?

The First2Act program attempts to be as inclusive as possible with the methods used. While First2Act is an Australian-based company, we review and follow international evidence-based best practice. The program’s focus is to train you in the correct identification and management of the patient. The methods used to take observations or intervention protocols will vary from workplace to workplace. It is expected that you understand or will review your workplace policies to make sure that you can account for discrepancies between our training and your workplace. Our educators and instructors review international best practice guidelines regularly and update our program accordingly.

Why can’t I perform more than one intervention at a time?

In order for the First2Act program to accurately measure your performance, it requires us to limit you to performing one intervention at a time. In order to compensate for this limitation, the timer is paused while communicating with the patient about their condition, and all interventions and observations have been shortened to allow you to perform more tasks in less time.

It may not always feel like the videos are shortened enough, but this is a culmination of feeling the time pressure provided by the simulations count down, and the anomaly that we always feel we could do this faster in real life. The reality is that these videos are shorter than the actual time it would take, and that the experience of time is subjective. The old adage “Time flies when you’re having fun” is a powerful example of this experience. While we appreciate the frustration you might feel when things go slowly, especially under pressure, we can assure you that we have given you enough time to complete all the necessary tasks.

Do I have to do the scenarios in any particular order?

The program is designed so that initially, you work through the scenarios with increasing difficulty each time in order to give you the most beneficial educational experience. After your first attempts, they can then be undertaken in any order you choose.

Will you be adding more scenarios?

We are in the process of choosing further scenarios in addition to our existing models, which include the following:

  • F2A Face-2-Face
  • F2A Web (Adult/Obstetric emergencies)
  • F2A Web (Paramedicine)
  • F2A Web (Physiotherapy)
  • F2A Patient

We are currently looking at paediatrics, ED, and renal failure.